FAQs

Can I return or exchange my order?

1

All items are personalized, so we do not accept returns or exchanges unless there is an error on our part.

Can I cancel my order?

2

Orders cannot be canceled once they are placed. Don’t hesitate to get in touch with us if there is a problem with the order.

What if there is an issue with my order?

3

If there is a problem with your order, please contact us right away and we’ll work to make it right.

What should I double-check before ordering?

4

Please review all personalization details (spelling, dates, colors, etc.) carefully before submitting your order—we create items exactly as requested.